Conditions and important information
for your holiday at Hotel Sun Valley

SPECIAL CONDITIONS WINTER 2020/21

FREE CANCELLATION in case you cannot travel due to travel restrictions or due to COVID-19 infection or quarantine (with sanitary documents)

For stays within January 15th we will request the deposit only 10 days before the arrival date.

For stays after January 15th and cancellations not concerning the COVID-19 emergency, we apply the following conditions:

The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal:

We consider the reservation confirmed once we receive the requested deposit – 30% of the reservation´s amount.

For cancellations until 40 days before arrival date we will transform the deposit in a voucher to be used within September 2022.
For cancellations until 20 days before arrival date, we will keep the deposit as cancellation fee.
For cancellations from 19 days before arrival date, the cancellation fee is 100% of the reservation, deducing the deposit.

In case of late arrival or early departure we will charge the full amount of the reservation.

We highly suggest you to make our travel cancellation insurance which covers also COVID-19 cancellations.

Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005

Rates per person and day inclusive of half board for a minimum stay of 7 nights.
Not included the tourist tax of € 2,50 per person (over 14) and day.
For room and breakfast (B&B) reduction of € 20,00 on the daily rate.

Children sharing their parents’ room get the following reduction:

  • under 2 years - 70 % discount
  • from 2 to 6 years - 50 % discount
  • from 6 to 12 years - 30 % discount
  • In an additional bed from 12 years on 10% discount


Family room: children until 12 years 30% from 12 years and adults 20% discount

Deposit: We ask for a deposit to the definitly confirm for the reservation. The deposit can be paid by bank transfer.

 

Trip cancellation insurance


Please do not forget to think about taking out travel insurance!

Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.
Here you can take out your personal insurance:

Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council:
Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/

 

Hotel Sun Valley at Bookingsouthtyrol.com